md111's Privacy Policy
Your personal information is completely safe with us — md111 ensures your privacy is protected through SSL encryption, strict data controls, and transparent usage policies.
Introduction & Scope
md111 is a safe and reliable online gaming platform for players in Bangladesh. When you use our website, create an account, or use our services, you voluntarily provide certain personal information. This privacy policy explains how md111 collects that information, why it is collected, where it is stored, and how it is kept secure.
This policy applies to all services, products, and digital channels of md111. By continuing to use our website, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact our support team with any questions.
What Information We Collect
md111 collects only the information necessary to operate our services properly. We never collect excessive or irrelevant information.
Identity Information
Information you provide when registering an account:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number and email address
- National ID card or passport details (where applicable)
Financial Information
Information required to process transactions:
- bKash, Nagad, Rocket, or Upay account numbers
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference numbers
Technical Information
Information collected automatically when you use the website:
- IP address and device type
- Browser type and version
- Time spent on the website and pages visited
- Cookie and session data
Gaming Activity
Information collected to improve your gaming experience:
- Play history and preferred games
- Betting patterns and amounts
- Bonus and promotion usage records
- Account login times and locations
Purpose of Information Use
md111 uses your information only for the following legitimate purposes. We never sell your information to third parties without your permission under any circumstances.
Cookie Usage Policy
The md111 website uses cookies. Cookies are small text files stored in your browser that help improve your experience when visiting the website.
Essential Cookies
These cookies are essential for the core functions of the website to operate. They are used to maintain login sessions and keep security features active. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with the website. The information gathered helps us improve the quality of our services. All data is collected in an anonymous and aggregated form.
Preference Cookies
These cookies are used to remember your language preferences, gaming settings, and other personalised experiences. They make each of your visits more convenient.
You can disable most cookies by changing your browser settings. Please note, however, that disabling cookies may prevent some features of md111 from working correctly.
Sharing Information with Third Parties
md111 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: The minimum financial information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank is shared with the relevant payment institution.
- Technology Partners: Limited technical information may be shared with trusted technology partners for server hosting, cybersecurity, and technology infrastructure management. These partners are bound by strict confidentiality agreements.
- Game Software Providers: Account session information is used to run games from providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe correctly; however, no personal identity information is shared with them.
- Legal Requirements: md111 may be required to provide information to relevant authorities in response to a court order, government investigation, or other legal obligation.
- Business Transfer: If md111's ownership or operations are transferred for any reason, user information may form part of that transfer. Users will be notified in advance in such a case.
Data Security Measures
md111 applies industry-leading technical and organisational security measures to keep your personal information secure.
SSL Encryption
All data transfers are secured through SSL/TLS encryption. All communication between your browser and our servers is encrypted.
Firewall Protection
Our servers are protected by advanced firewall systems that prevent unauthorised access and cyber attacks.
Continuous Monitoring
System activity is monitored 24/7. Immediate action is taken whenever any unusual activity is detected.
Access Controls
Strict access control policies are followed. Only authorised staff can view user information where necessary.
However, no method on the internet is 100% secure. md111 strives to ensure the highest level of protection, but it is not possible to guarantee the complete absence of a security breach. If you notice any suspicious activity, notify our support team immediately.
Your Rights as a User
As a user of md111, you have the following rights over your personal information. Contact our support team at any time to exercise these rights.
Right to Access
You may request a copy of your personal information stored with us at any time. We will fulfil your request within a reasonable time.
Right to Rectification
If any information in your account is incorrect or incomplete, you can have it corrected. This can be done through account settings or via the support team.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, there may be limitations in cases of legal obligations or active accounts.
Right to Object to Processing
You may object to your information being used for marketing or analytical purposes. If your objection is accepted, use of your information for that purpose will stop.
Right to Data Portability
You may request your personal information in a common format. This helps you retain full control over your information.
Right to Restrict Processing
In certain circumstances you may temporarily restrict the processing of your information, such as when there is a dispute about its accuracy.
Data Retention Period
md111 retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Active Accounts: All required information is retained for as long as the account remains active.
- Financial Records: Transaction information is retained for a specific period in accordance with legal obligations.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specific period for legal requirements and dispute resolution.
- Marketing Consent: If you withdraw your consent to marketing communications, use of your information for that purpose will stop immediately.
Once the retention period has ended or the purpose has been fulfilled, your information is securely deleted or anonymised.
Protection of Minors
md111 is for users aged 21 and over only. We never knowingly collect personal information from minors.
Age is verified at the time of account registration. If a minor's account comes to our attention, it is immediately closed and any stored information is deleted.
If you believe a minor is using our platform, please contact us.
Policy Changes & Updates
md111 may update this privacy policy from time to time. Changes may occur due to service updates, adoption of new technologies, or legal requirements.
For significant changes, we will notify you by email or through the platform. If you continue to use md111 after a change, you are considered to have agreed to the updated policy.
We recommend that you review this page regularly to stay informed about the latest policy.
Privacy Contact
If you have any questions or concerns about this privacy policy, or wish to submit a request to exercise your rights, please contact us. The md111 support team is available 24/7 in Bengali and English.
Privacy Enquiries
For any questions about the protection of your information:
24/7 support is also available via live chat
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