md111 Terms and Conditions
This page describes in detail all the terms, rights, and responsibilities for using the md111 platform — please read carefully.
Section 1: Introduction and Applicability
General Introduction
This Terms and Conditions document forms a legal agreement applicable to the use of the md111 platform and all its services. By accessing this website, mobile version, or application, or by creating an account, you are automatically considered to have accepted these terms.
md111 operates an online gaming platform for players in Bangladesh. Our services include sports betting, casino games, slots, and live dealer games. Our goal is to ensure a safe, transparent, and responsible gaming environment.
Definitions
The meanings of key terms used in this document are described below:
- "Platform" — The md111 website, mobile version, and all associated services.
- "User" / "You" — Any person who has registered on or is using the platform.
- "Account" — A user's personal registered identity on the platform.
- "Bonus" — Any promotional credit, free bet, or reward granted by md111.
- "Wagering Requirement" — The condition requiring a specified amount to be wagered before bonus funds become withdrawable.
- "Deposit" — The process of transferring funds into a user's account.
- "Withdrawal" — The process of taking funds out of an account.
Section 2: Account Registration and Management
Registration Eligibility
To create an account at md111, all of the following conditions must be met:
- You must be at least 21 years of age.
- You must provide completely accurate and genuine personal information.
- One person may not hold multiple accounts — each person may operate only one account.
- Transferring or selling an account to a third party is strictly prohibited.
- You must confirm that you are operating the account voluntarily and for yourself.
Identity Verification
md111 reserves the right to verify a user's identity at any time. As part of verification, a national identity card, passport, or other government-issued documents may be requested. If verification is not completed within the specified time, the account may be temporarily suspended.
If the information provided is found to be false or misleading, the account will be cancelled and all funds and winnings may be forfeited.
Account Security
It is your responsibility to keep your account password and login details completely confidential. If you suspect any unauthorized access to your account, notify the md111 support team immediately. md111 will not be held responsible for any loss resulting from third-party use of your account.
Section 3: Deposit and Withdrawal Policy
Deposit Terms
The following methods are supported for depositing funds at md111: bKash, Nagad, Rocket, Upay and bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).
- Minimum deposit amount: ৳200 (same for each method).
- Deposited funds will be reflected in the account once successfully processed.
- Only payment methods registered in your own name may be used.
- Deposits from third-party accounts or unknown sources will not be accepted.
Withdrawal Terms
The following conditions apply when withdrawing winnings from md111:
- Minimum withdrawal amount: ৳1,000.
- Withdrawals are generally processed within 1 hour.
- The account must be fully verified to make a withdrawal.
- If the wagering requirements of all active bonuses have not been met, the withdrawal process may be delayed.
- It is not mandatory to deposit and withdraw using the same method, but they may be cross-checked for identity verification purposes.
Section 4: Bonus and Promotion Policy
Welcome bonus
Players making their first deposit at md111 are eligible to receive a 100% welcome bonus of up to ৳15,000. The following conditions apply to this bonus:
- For example: depositing ৳1,000 gives a bonus of ৳1,000, making the total balance ৳2,000.
- Depositing ৳32,000 still gives a maximum bonus of ৳15,000, making the total balance ৳47,000.
- The wagering requirement is 10x — calculated on the bonus amount only, not on the combined total of the deposit and bonus.
- Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus funds become withdrawable.
- The account must be fully verified to claim a bonus.
General Bonus Terms
The following general terms apply to all bonus offers:
- Each bonus offer has its own validity period — once expired, the bonus is automatically cancelled.
- While one bonus is active on an account, it cannot be combined with another bonus unless specifically stated.
- Bonuses are provided for personal and recreational use only.
- md111 reserves the right to make any changes to the bonus program.
- If evidence of abuse of the bonus system is found, the account will be immediately closed.
VIP Program Terms
The md111 VIP program has three tiers:
- Bronze: Weekly cashback of up to 0.3%.
- Silver: Weekly cashback of up to 0.5%.
- Gold: Weekly cashback of up to 0.8%.
Higher tiers can be reached through consistent gaming activity. VIP benefits are personal and non-transferable.
Section 5: Fair Play and Prohibited Activities
Fair Play Policy
md111 is committed to SSL encryption and ensuring fair play. Our game system uses verifiable Random Number Generator (RNG) technology, which keeps every outcome completely impartial and unpredictable.
Prohibited Activities
Any of the following activities are strictly prohibited:
- Operating multiple accounts or using another person's account.
- Abusing the bonus system or promotion program.
- Using automated software, bots, or scripts to operate games.
- Using the platform for money laundering or other illegal financial activities.
- Harassing other players or engaging in inappropriate conduct.
- Attempting unauthorized access to or modification of the platform's systems or software.
Violating these prohibitions will result in immediate account cancellation, forfeiture of all balances and winnings, and legal action if necessary.
Section 6: Responsible Gaming
Responsible Gaming Commitment
md111 believes that gaming should be a recreational activity — not a cause of financial problems or addiction. We provide the following tools to protect players:
- Setting deposit limits: Daily, weekly, or monthly deposit limits can be set in your account settings.
- Break or self-exclusion: A request can be made to temporarily suspend the account for a specified period.
- Reality check: After a set time, a reminder about the duration of your gaming session will be displayed.
If you experience any issues related to gaming, contact our 24/7 support or read our Responsible Gaming page.
Section 7: Privacy and Data Protection
Collection and Use of Personal Information
md111 collects, stores, and processes users' personal information. This information is used only for the purposes of providing services, verifying identity, preventing fraud, and fulfilling legal obligations.
To learn about our full privacy policy, please read the Privacy Policy page.
Cookies and Tracking
The md111 platform uses cookies and similar technologies to improve the user experience, personalize services, and analyze platform performance. By continuing to use this platform, you are considered to have consented to the use of cookies.
Section 8: Limitation of Liability and Changes
Limitation of Liability
md111 will not accept any responsibility in the following situations:
- If game results are affected by internet connectivity issues.
- If loss occurs due to the user's own negligence or sharing their password with a third party.
- If services are temporarily interrupted due to a technical fault.
- If changes must be made to the service due to changes in applicable laws or regulations.
Right to Modify Terms
md111 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, a notice will be displayed on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.
Account Closure and Termination
A user may request to close their account at any time — email [email protected] to do so. md111 also reserves the right to close any account at any time for the following reasons:
- A serious violation of these Terms and Conditions.
- Evidence of fraudulent or illegal activity.
- Providing false identity or age information.
- The need to fulfil legal or regulatory obligations.
Section 9: Support and Contact
Customer Service
The md111 support team provides assistance 24/7 in both Bengali and English. To contact us:
- Live Chat: Live chat is available on any page of the platform.
- Email: [email protected]
If you have any questions, complaints, or need clarification regarding these Terms and Conditions, our support team is ready to help.
Dispute Resolution
In the event of any dispute or complaint, you are requested to first contact the md111 support team. The support team will review the complaint and attempt to resolve it within a reasonable time. If it cannot be resolved internally, both parties will seek a resolution through mutual discussion.
Section 10: Final Provisions
Agreement and Acknowledgement
By using the md111 platform, you confirm that you have read, understood, and agreed to the full content of these Terms and Conditions. You further confirm that you are at least 21 years of age and that you are using this platform voluntarily.
To learn more about our other policies:
- Privacy Policy — How your personal information is managed.
- Responsible Gaming — Guidelines for building safe and healthy gaming habits.
- FAQ — Answers to common questions.
- About Us — More information about md111.